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NYC Metro Area’s HVACR Blog

Restaurant Customer Retention in NYC: Turn New Diners Into Regulars

by Michael C. Rosone |

There are more than 27,000 restaurants in New York City alone. Restaurant customer retention can be difficult to achieve in that kind of climate. With so many choices, how do you motivate your customers to keep coming back for more?

Luckily, Restaurant Week will stir up some fresh interest in the local dining scene and hopefully drive some new business your way. So what’s a good way to turn new visitors into repeat customers?

Make their experience stand out, and offer something better than the rest. Here are some great ways to boost restaurant customer retention.

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3 Reasons Changing Your Furnace Air Filter Could Change Your Life

by Michael C. Rosone |

Who has the time to think about their furnace air filter? Could a little thing like a furnace air filter really make a difference in how your furnace works this winter?

It makes a huge difference, actually, and it takes less time than choosing your picks for the football pool.

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How to Calculate HVAC Energy Savings Like the Pros

by Michael C. Rosone |

Are you considering replacing your older air conditioning and/or heating equipment in the hopes of reducing your energy bills? If your equipment is 10 years old or more, and especially if you have had a number of recent repair issues, it’s smart to look into it. But how much HVAC energy savings could you see, and is it worth investing in new equipment?

In this article, we’ll share a free tool used by HVAC experts that makes it easy to crunch the numbers. Plus we’ll explain the terms and ratings used to compare new energy-efficient air conditioning and heating equipment.

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Restaurant Refrigeration Installation: Get It Right the First Time

by Michael C. Rosone |

What’s the worst thing you can imagine happening right before the grand opening of a new restaurant or food service business? Having problems with your new refrigeration equipment is a big one. After all, if your refrigeration installation goes badly, ALL your cold food storage equipment could be affected and fail to hold the correct temperature.

That could mean you can’t store all the product and ingredients that are being delivered, your staff can’t practice their prep techniques and recipes to get ready for the grand opening, and you can’t prepare any food that’s safe to consume. How are you going to open?

That’s exactly what happened to the owner of a New York City restaurant group when he hired to wrong people to do the refrigeration installation for a new restaurant.

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Ice Machine Cleaning Could Save Your Restaurant

by Michael C. Rosone |

Food safety must be a primary concern for every NYC restaurant owner. If it wasn’t, you wouldn’t stay in business very long. The consequences of serving potentially dangerous food are serious, not only to your patrons’ health, but also for your business:

  • Poor health inspection grades
  • Negative reviews on social media and in the press
  • Lawsuits and even financial damages

That’s why you’re vigilant about enforcing safe food handling and keeping your kitchen clean. But there’s a food safety danger in your restaurant that’s hiding in plain sight: your ice machine.

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Restaurant Event Planning: 7 Tips for NYC Restaurant Week

by Michael C. Rosone |

During NYC’s restaurant week (which has become closer to a month), there will be hundreds of restaurants gearing up to put their best foot forward. How do you stand out in the crowd? Add entertainment to the menu. Restaurant event planning is a big deal for a reason: it draws people into your restaurant and greatly increases the chances of them having a memorable experience.

Check out these ideas to attract more diners and ensure a successful event.

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