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Commercial Refrigeration

Restaurant Health Inspection: How Neglected Refrigeration Fails You

by Michael C. Rosone |

restaurant health inspection

Your restaurant’s “A” grade is something to be proud of. It’s a sign for all your customers (literally, right there in your front window) that you have passed your NYC restaurant health inspection with flying colors. And it’s proof of the superior quality of your food preparation. Diners are confident of getting a great meal prepared safely when they see top NYC health department restaurant grades.

Because that “A” is so critical to the success of your business, we’re betting you go to great lengths to make sure you maintain it through every restaurant health inspection. That means training your staff about proper food handling techniques, being vigilant about cleaning and preventing pests, and checking the temperature of cooked food.

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Restaurant HVAC: 7 Ways to Find a Better Service Provider

by Michael C. Rosone |

Restaurant HVAC

In the restaurant business, maintaining comfortable conditions is a must. It’s never okay for your dining room to be too hot, cold or humid. You can’t have equipment noise disturbing your customers. You can’t have drafts or kitchen smells being pulled into the dining room by a poorly-functioning restaurant HVAC system.

These problems cause you to lose customers and impact your bottom line. If your service provider makes you wait days, sends technicians that can’t fix the problem, or problems keep coming back, it’s time to find a better option.

Read on for some advice about choosing a new service provider you can trust with your restaurant HVAC system.

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Restaurant Customer Retention in NYC: Turn New Diners Into Regulars

by Michael C. Rosone |

There are more than 27,000 restaurants in New York City alone. Restaurant customer retention can be difficult to achieve in that kind of climate. With so many choices, how do you motivate your customers to keep coming back for more?

Luckily, Restaurant Week will stir up some fresh interest in the local dining scene and hopefully drive some new business your way. So what’s a good way to turn new visitors into repeat customers?

Make their experience stand out, and offer something better than the rest. Here are some great ways to boost restaurant customer retention.

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Restaurant Refrigeration Installation: Get It Right the First Time

by Michael C. Rosone |

What’s the worst thing you can imagine happening right before the grand opening of a new restaurant or food service business? Having problems with your new refrigeration equipment is a big one. After all, if your refrigeration installation goes badly, ALL your cold food storage equipment could be affected and fail to hold the correct temperature.

That could mean you can’t store all the product and ingredients that are being delivered, your staff can’t practice their prep techniques and recipes to get ready for the grand opening, and you can’t prepare any food that’s safe to consume. How are you going to open?

That’s exactly what happened to the owner of a New York City restaurant group when he hired to wrong people to do the refrigeration installation for a new restaurant.

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