Do you really need refrigeration maintenance? How often? Can you do it yourself? Get answers to these questions and more.
Read MoreRefrigeration Maintenance & Repairs: Your Questions Answered
Commercial Refrigeration
Restaurant Air Conditioning Issues Drive Diners Away
Restaurant air conditioning and customer experience
As a restaurant owner, you’ve probably invested quite a chunk of change in décor and lighting to make your restaurant’s atmosphere inviting. But have you paid as much attention to your restaurant air conditioning and the temperature of the dining room?
Restaurant HVAC: 7 Ways to Find a Better Service Provider
In the restaurant business, maintaining comfortable conditions is a must. It’s never okay for your dining room to be too hot, cold or humid. You can’t have equipment noise disturbing your customers. You can’t have drafts or kitchen smells being pulled into the dining room by a poorly-functioning restaurant HVAC system.
These problems cause you to lose customers and impact your bottom line. If your service provider makes you wait days, sends technicians that can’t fix the problem, or problems keep coming back, it’s time to find a better option.
Read on for some advice about choosing a new service provider you can trust with your restaurant HVAC system.
Restaurant Customer Retention in NYC: Turn New Diners Into Regulars
There are more than 27,000 restaurants in New York City alone. Restaurant customer retention can be difficult to achieve in that kind of climate. With so many choices, how do you motivate your customers to keep coming back for more?
Luckily, Restaurant Week will stir up some fresh interest in the local dining scene and hopefully drive some new business your way. So what’s a good way to turn new visitors into repeat customers?
Make their experience stand out, and offer something better than the rest. Here are some great ways to boost restaurant customer retention.
Read MoreRestaurant Refrigeration Installation: Get It Right the First Time
What’s the worst thing you can imagine happening right before the grand opening of a new restaurant or food service business? Having problems with your new refrigeration equipment is a big one. After all, if your refrigeration installation goes badly, ALL your cold food storage equipment could be affected and fail to hold the correct temperature.
That could mean you can’t store all the product and ingredients that are being delivered, your staff can’t practice their prep techniques and recipes to get ready for the grand opening, and you can’t prepare any food that’s safe to consume. How are you going to open?
That’s exactly what happened to the owner of a New York City restaurant group when he hired to wrong people to do the refrigeration installation for a new restaurant.
Read MoreIce Machine Cleaning Could Save Your Restaurant
Food safety must be a primary concern for every NYC restaurant owner. If it wasn’t, you wouldn’t stay in business very long. The consequences of serving potentially dangerous food are serious, not only to your patrons’ health, but also for your business:
- Poor health inspection grades
- Negative reviews on social media and in the press
- Lawsuits and even financial damages
That’s why you’re vigilant about enforcing safe food handling and keeping your kitchen clean. But there’s a food safety danger in your restaurant that’s hiding in plain sight: your ice machine.
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