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Commercial Refrigeration

Ice Machine Cleaning Checklist for Restaurant Refrigeration Service

by Michael C. Rosone |

ice machine maintenance

In a 2013 study by the Daily Mail of ice cleanliness at British food establishments, 6 out of 10 restaurants were found to be serving ice that contained higher levels of bacteria than the water in their toilets.

Experts attributed this finding to the likelihood that the toilets were regularly cleaned, whereas the ice machine cleaning and maintenance was neglected.

Have you been regularly cleaning and servicing your ice machine? Do you know how to clean an ice machine the right way? If you neglect ice machine maintenance or do it wrong, you’re putting your customers at risk for illness, and your restaurant at risk as well.Read More

Avoid Refrigeration Repair and Improve Your NYC Restaurant Grade

by Michael C. Rosone |

Want an “A” on Your Restaurant Health Inspection? Better Get Up to Speed on Refrigeration Maintenance

NYC Restaurant Letter Grades. You know that sinking feeling you get in the pit of your stomach when the NYC health inspector walks into your restaurant? It’s kind of like a moment of imminent danger when your life flashes before your eyes. You instantly see all the things you’ve been meaning to take care of, like the low-boy on your cooking line that’s been running too warm. Then you imagine the potentially catastrophic violations that could come as a total surprise: like having to throw out everything in your self-serve display case because the temperature is too high, and facing a C grade or even the closing of your restaurant because of a Condition V critical violation.Read More

The Complete Refrigeration Preventative Maintenance Checklist

by Michael Rosone |

refrigeration preventative maintenance checklist

Nothing will stop your business cold like a refrigeration equipment meltdown. That’s why it is vital for you as a restaurant or food service owner or manager to be vigilant about refrigeration preventative maintenance. Having a refrigeration preventative maintenance checklist will help you complete routine commercial refrigerator maintenance tasks that will prevent untimely breakdowns and headaches.Read More

Preventable Causes of Emergency Refrigeration Service Calls

by Michael Rosone |

emergency refrigeration service

When things are running smoothly, it’s hard to imagine the equipment we rely on breaking down, especially at the most inopportune time. Though certain equipment failures can temporarily be resolved with backup equipment and other improvisations, unfortunately nothing will chill business quicker than a downed refrigeration system at your restaurant or food service business. So stop taking your refrigeration units for granted before a breakdown sends you into a panic mode and your customers out the door.Read More

Owner’s Guide to Restaurant HVAC & Refrigeration Service

by Michael C. Rosone |

Like most business owners, you’re probably not an HVAC expert. Yet your restaurant HVAC is a mission critical system that your business can’t operate without. All year round, you depend on your heating and air conditioning system to keep your dining room comfortable for your customers, so they keep returning to your restaurant again and again. Your restaurant HVAC also keeps your kitchen and food prep areas comfortable for employees, which have specialized comfort and ventilation requirements in order to meet health inspection requirements.

The same holds true for your commercial refrigeration equipment. When your walk in freezers, blast chillers, low boy refrigerators and display cases are not working as they should, it’s a big risk to your business. If your food quality suffers, you could lose customers. In the worst case, you could be serving food that puts customers in danger of getting sick if your ingredients are not stored at the proper temperatures. The next thing you know, negative reviews start popping up on social media. And what happens if the health inspector shows up when your commercial refrigeration equipment is acting up?

That’s why we have put together this collection of essential information for the restaurant owner about restaurant HVAC and commercial refrigeration equipment service: it’s everything you need to know at your fingertips. Get the answers to all your questions and concerns here! Plus we’ve added out best advice for restaurant owners, based on everything we have learned from serving the industry for 6 decades.

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Restaurant Customer Retention in NYC: Turn New Diners Into Regulars

by Michael C. Rosone |

There are about 24,000 restaurants in New York City alone. Restaurant customer retention can be difficult to manage in that kind of climate. With all of those choices, how do you motivate your customers to keep coming back for more?

Luckily, Restaurant Week will be stirring up some fresh interest in the local dining scene and hopefully drive some new business your way. You want to make a good impression, so what’s a good way to turn them into repeat customers? Make their experience stand out, and offer something better than the rest. Here are some great ways to boost restaurant customer retention.

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